Product support software

that checks all the boxes

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SupportSync is uniquely designed to manage all aspects of product support in one easy-to-use cloud-based system

Service

Superior customer service

Always have a clear picture of your customers' service history, including cases, returns, and parts requests. Our customer portal makes it easy for your customers to contact you and get status updates. We also offer a full-featured returns app for the Zendesk CRM platform.

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Returns

Got returns? No problem

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing.

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Shipping

Built-in shipping

Our integrated shipping features allow you to print labels and packing slips from your Endicia (USPS), UPS, or FedEx accounts, create and send prepaid labels, print labels for single shipments, or run a batch process for multiple shipments without ever leaving the SupportSync application.

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Our Users

Companies of all sizes and industries rely on SupportSync to track their RMA's.

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